Testimonials From Our Customers
We’re raising the standard for you, your home, and our shared neighborhood.
Our customers’ needs and satisfaction come above all else. We are committed to delivering exceptional service to every customer and solutions that are tailored to their specific requirements.
Ed and his team are the BEST. We have had AC issues and we’ve called him twice, he’s slotted us in SAME DAY between other jobs and fixed both problems quickly and affordably (one time mechanical, needed new freon) and one time software (darned Nest trying to adapt to day-night cycles). Even provided a free service on one occasion. HIGHLY recommend. (6/30/21)
Tom Maher
Services Provided: HVAC system maintenance, Repair HVAC
This is long over due. Ed and his crew installed a heat pump system in my home it heats and cools my home. Along with the system came an ECOBEE thermostat which controls it all simply. All work was performed professionally and efficiently. With this being a new system to me, Ed was always available for any questions that I had had. Highly…Highly Recommended!!
John Mota
Services Provided: Heating system repair, Heating system installation, Install thermostat, Install AC
Ed was great, he was on time, very friendly and professional and took the time to explore different options for us. His entire team was professional, great group of guys. We replaced a 26 year old furnace system in a tight space on the 3rd Floor of an old house. It was not an easy task but Ed and his team got it done flawlessly. We are extremely happy with our new system. Highly recommend EML Mechanical.
Angie O’Keefe
Services Provided: Heating system installation
I reached out to EML for issues I had with my dryer. Ed and his colleague Marcus were very attentive and professional throughout the job explaining what the issues were as well as going above and beyond to extend further services. It never felt like a hard sell and the benefits of each service were appropriately explained. Cost aside, EML genuinely takes pride in their work and helping those who need it. Highly recommend and will be using EML in the future
Michael
Services Provided: HVAC duct & vent cleaning
EML Mechanical is top-knotch. We had a Bryant rooftop AC system go down and had another HVAC company take a look and they didnt have a clue what was going on. Ed showed up and knew the system (10 years old) like the back of his hand, gave me tips on maintenance and repairs, and put forward a recommendation on how to move forward with regular servicing. Fair, straightforward, and honestcouldnt ask for a better go-to HVAC guy. I wont be calling anyone else in the future.
Cam
Services Provided: HVAC system repair, A/C system maintenance, A/C system repair, Repair HVAC
I would highly recommend EML Mechanical to anyone in the area needing HVAC work. Eddie and his crew came and installed a ductless heat pump in the third floor of my house. They were prompt, professional, and explained thoroughly what they were going to do during the installation and took the time to answer any questions we had during the process. A few months later and everything is still working exactly as planned. I will definitely be contacting them again for similar projects.
Kent Fournier
Services Provided: Ductless heating & A/C services
Experience with Eddie from an emergency A/C malfunction in attic causing major damage to my home (immediate response – no response from HVAC company I had for 15 years) to replacement of failed unit absolutely exceptional. Not to mention his techs got another unit that was apparently useless to working 100% costing less than I spent to service it the year prior. I HIGHLY recommend EML and look forward to working with Eddie in the future. Thank you EML!! Above and beyond with high quality and exceptional customer service.
Amanda Boulter
Services Provided: N/A
We used EML for the first time this week for some much needed duct cleaning. Were first time home buyers and had an amazing experience with Ed and his team! They were professional, friendly and very thorough. They are responsive and very reasonably priced especially given the amount of work done. Ed took the time to educate us and answer all of our questions while he was giving us a quote- and was able to stay to do the work same day. We are excited to work with Ed again and so happy we found EML for all of our HVAC needs!
Katherine Pesaturo
Services Provided: HVAC system maintenance, HVAC duct & vent cleaning
~WORK WITH EDDIE!
~HIRE HIM NOW!
~YOU’LL BE VERY HAPPY YOU MADE THIS CHOICE!
Eddie came into my home to finish a job another HVAC contractor started over a year ago. I met Eddie while he was working at my neighbor’s home & two weeks later my job is done!
He’s friendly, professional, a hard worker & he knows what he is doing.
It is an honor and a privilege to support him & his business.
You are lucky if you landed on his website. No need to keep searching. Call him today. You will not find a better HVAC contractor.
Phillip Rothman
Services Provided: Ductless heating & A/C services
Ed and his guys are very responsive, courteous, on time and take the time to address the issues that you are having. Ive often had problems in the past where other larger sized plumbing companies have told me my ac units or heating system were broken and tried to sell me a new one. Ed and his guys have come right out to address the same issue and have fixed them and saved me thousands on unnecessary new equipment. Ed is always responsive, listens and polite and gets back to you right away. I have found my new heating and HVAC guys!!!!
jillian spooner
Services Provided: HVAC system maintenance, A/C system maintenance, Heating system repair
We highly recommend EML Mechanical for AC installation and maintenance. We used them to replace two zones of air conditioning (outside condensers and inside air handlers) using new Carrier equipment. The air handlers were located in tricky places – one in a small attic space and another in a crawl space – but they handled it like pros. They were very responsive with estimates and right on time with service. Prices are very fair. The crew was professional and did a clean job inside and outside the house. Eddie was a pleasure to deal with. Highly recommend.
Jeff Coppolo
Services Provided: Install AC
My 30 year old AC died in the middle of a heat wave, Eddie from EML was still able fit me into the schedule find order and install full replacements units inside and outside fast and effectively. They also went above and beyond by helping to seal and fix old duct work from the inside and out to help increase the air flow and overall efficiency of the new units. In addition they helped me pick a more efficient integrated control system so I could utilize energy efficiency rebates from the town which saved me thousands of dollars. I would highly recommend EML Mechanical.
Nick Moscone
Services Provided: Heating system installation, Repair HVAC, Install AC
I would highly recommend EML Mechanical. My 18 year old attic A/C was on it’s last legs. Ed came and evaluated the issues, showed me everything and gave recommendations. Over a two day period they installed my new attic A/C and did system maintenance on my basement unit. I will have them back in the fall for heating maintenance. Ed and Marcus arrived on time, were professional, friendly and swept and cleaned up at the end of each day. In addition, while in the attic they noticed the ductwork for my bathroom fan was cracked and fixed it for me – now that is customer service. Thank you Ed and Marcus.
Carol Relph
Services Provided: A/C system maintenance, Install AC
Ed is extremely knowledgeable, honest and provides excellent service. He came out promptly to assess the project after my initial outreach to replace our A/C system. He provided a thorough quote including options and talked us through the pros/cons of each option. He also provided valuable information regarding rebates available from the local utility company for purchasing the system. Ed and Marcus were outstanding to work with during the demolition of the old system and installation of the new system which took place over several days. They showed up when they said they would and were professional and friendly at all times. I would recommend EML Mechanical to anybody and everybody!
Mike Famiglietti
Services Provided: HVAC system maintenance, HVAC duct & vent repair, Install AC, Thermostat installation
We had our heating go out while we were out of town (just saw the data coming through on our nest app). It was alarming being so far from home and not being able to remedy the situation at all, but Ed took our call right away and found time to get to our house and meet up with our neighbor to very quickly diagnose and remedy the situation just before a major drop in temps and big winter storm. He was great to communicate with, super knowledgeable, and most importantly had the I actually want to help my customers and make sure their places are running safely @ altitude. Exactly the kind of friendly expert service I was hoping for, and he’ll be my first call for any future HVAC and plumbing needs.
Ross Federman
Services Provided: N/A
Top-notch experience! As a realtor, I have many touch points with HVAC installers and technicians. Last night I found myself in a bind with a broken condensate pump on the eve of a closing. We reached out to three different companies, and EML was the only one that responded at all, and they were able to come this morning. They were incredibly communicative sharing exactly what I needed to know, quick in diagnosing the problem, and quick to propose and execute a solution. Pricing seemed very reasonable, especially considering it was a last minute
job. Additionally they were pleasant and prompt and everything else one could hope for! I am so grateful for the excellent service offered by EML! Thank you!
Lauren Holleran
Services Provided: A/C system maintenance
EML got my HVAC system completely serviced. Thoroughly cleaned, sanitized, and mold free. Furnace and ducts. I already can breathe better. He and his partner Marcus were friendly, prompt, professional, and did an amazing job. I have struggled to find good contractors to do any kind of home services these days, good work is hard to find, but am ecstatic to have found an HVAC person I can trust. On top of this, his prices were more than reasonable and lower than anyone else I had come out for a quote. Our system is pretty old, and instead of trying to up sell us on replacing the whole thing like some other companies I won’t name, he instead completely serviced our current system until it looked and functioned good as new, and we should now get a few more years out of it.
I am so grateful they were referred to me by our friend who recently had an entire HVAC system installed by them in a home renovation. Thank you guys so much, you bailed us out. Joe+Sarah
Joe Parziale
Services Provided: HVAC system maintenance, HVAC duct & vent cleaning
I contacted Ed for a special project on an island range hood installation with no duct work to vent outside the house, whats more special, the position of the hood is in the middle of the house, which is making it very difficult to figure out a way to install the duct pipe to vent outside. Ed quickly responded my call and very responsively on the text/call discussion. He showed up on a scheduled date (even earlier) and burnt his entire afternoon and Marcus to uninstall the old hood, and to find a perfect spot to vent the ductwork outside the house, without damaging the ceiling and, hide all ductwork in the joists bay above the ceiling. He also helped mount the new range hoods rack and also spent extra hours to figure out the very confusing manual. The final result is perfect and I have tried the hood several times, it is working perfectly! He also vacuum and wiped everything afterwards. I will use him again for anything else in the future, highly recommend!
Yanqi Qu
Services Provided: HVAC duct & vent installation
On the day of a snowstorm, I woke up to no heat on my first floor. This was not something you want to experience on a Saturday morning, especially with a toddler. I sent a message to EML, who responded to me almost right away. They were upfront with costs, including the weekend fee, which I was fine with. Ed came over, diagnosed the situation with my furnace quickly, and in the nick of time managed to call into a store in Waltham and purchase a replacement motor, the LAST one they had in stock, JUST as they were closing. He left to pick it up, returned to fix my furnace and replace the part, and that was it. The response time was exceptional, and the service was 5 star. Ed’s sense of urgency really impressed me. He could have left for the day and returned some other day to do the work, but this urgency was the difference between having my heat restored right away, to having to wait another day or 2 in a cold house. I can’t thank him enough. This company has created a customer for life.
Jesse N
Services Provided: Heating system repair
I live in a 100 year old house. Everyone told me how difficult it is to retrofit an older house for central AC so I have been putting it off as long as I could. This year, I finally decided to finish the attic and install Central AC. A friend of mine highly recommended EML Mechanical so I called them and Eddie came over for an assessment.
Eddie is extremely knowledgeable about all the available options and new systems (various new ductless and ducted systems). He listened to my goals for finishing the attic and the future floor plan. Then he thoroughly explained the best possible options for my project which would be more energy efficient, look better, and take up far less space outside the house.
Eddie and his team are absolutely awesome! Their professionalism, responsiveness, and high quality work is much appreciated. I work from home and this team was so thoughtful and professional in keeping the space clean. The ducted mini split systems were installed as scheduled and on time. The system works amazingly well and I’m so happy It’s in place. Many thanks to Eddie and his fantastic team!
Annie Asrari
Services Provided: HVAC system maintenance, Heating system installation, HVAC duct & vent installation, Install AC
I was referred to EML Mechanical from a friend, they have been top notch professionals from start to finish. Initially I reached out in 2022 due to a Mini Split unit that was not working, Eddie and his team member Marcus were able to get me scheduled quickly. Once they arrived they quickly identified the issue, repaired the problem, and serviced the system all within a few hours. They were able to get us up and running the same afternoon at a fair price with excellent customer service. I was impressed by Eddie and Marcus and hired EML again to add additional Mini Splits to our home. Eddie assisted me through the entire process from picking/ordering the systems, understanding the available Mass Save programs, and installing the units in our home. This was a complicated installation as the compressor needed to get to the roof, we live in a very old home. Eddie and Marcus rose to the challenge and completed the installation on time, the results are excellent and we are enjoying our new mini splits. Eddies vast experience is evident throughout each piece of the process, there was honestly nothing they encountered that he could not navigate.
Christopher Godino
Services Provided: HVAC system repair, Heating system installation, Install AC
I would highly recommend EML Mechanical for any HVAC needs. I have had issues with my HVAC since I moved in. Most of my issues stemmed from it not being installed properly and cheap materials being used. I was constantly calling companies for repairs due. It was bad enough that I had to call some one out 11 times one year just to keep the system going through a summer. I was paying a fortune just to keep the system running.
I was having bad air flow issues with the system to the point I needed a window AC in my bedroom. The original quote I got to fix it was very high. I contacted Eddie at EML for a second opinion he gave me a much fairer price then what i was originally given. When I contacted Eddie it was during a heat wave and being a new customer I did not think I would be able to get an appointment any time soon, I was wrong. Eddie fit me into his schedule with in a matter of days even though he was very busy.
On the day of my appointment they were there early and ready to go. They were extremely professional and got right to work. They found many issues with my system while they were working on it and they went above and beyond to fix every single one. They really did way more then they had too. By the time they were done you could feel the change through out my place. I no longer have to use a window AC in my bedroom, my HVAC does not have to run as often as it use to, and it cools down my place so much faster.
After they were done they stayed to check everything and make sure it was working properly before they left. The biggest part for me is Eddie was very honest with me, he did not jack up the price at all for any of the extra work he did. I payed what he originally quoted me there were not hidden fees or last minute charges. He was very responsive and easy to communicate with from the moment I contacted him. I will definitely continue to use him in the future and I highly recommend going through him for all your HVAC needs.
Mike Martino
Services Provided: HVAC system repair, HVAC system maintenance, HVAC duct & vent repair, HVAC duct & vent installation, Repair HVAC, HVAC duct & vent cleaning
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